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Halcyon utalise the power of Trybookings for all their in-house productions. Outside independent productions may utalise their own ticketing solutions and their Terms & Conditions can be found on their relevant websites. 

 Booking Fees and charges are as of 1st January 2020

Please note that we use the secure services of and full breakdown of their T&C’s can be found here

  • Online Booking Fee, per ticket $0.50

  • Phone Booking Fee, per transaction $2.50 + $0.50 per ticket

  • Box Office Collection (Patrons Choice) $0.00

  • Print at Home Tickets (Patrons Choice) $0.00

* Please note that a door list will be available at all events.  

* Subject to change without notice.



Halcyon Playhouse Inc is committed to providing an environment where all audience members, including babes in arms and young children, can be accommodated in a way which ensures every person in the theatre can have an enjoyable experience free of distraction or interruption from other audience members.

For the majority of Halcyon Playhouse Inc productions, children who have not yet turned two years old (24 months) may be admitted into an event at no cost and without a ticket. In these cases, children will not be allocated a seat and must be seated on the lap of a parent or guardian for the duration of the event.

Young children who are not babes in arms and/or are over 2 years old (24 months) are required to have their own seat and have a paid ticket (Child price).

If taking your infant into the venue, please be aware of the following concerns:

  1. Our venue is a licensed venue, alcohol will be served.

  2. No crèche facilities are available and all babies/children/minors must be accompanied by an adult at all times.

  3. Lack of light during a performance can be particularly hazardous when bringing a child with you.

  4. Production elements such as loud music/sounds, bright lights, pyrotechnic stage effects and show content can cause distress to infants/minors.

As the safety of children, parents and all patrons is of paramount importance to us, these concerns are brought to your attention for your consideration, so that you, your family and all other patrons can enjoy the show in a safe and comfortable environment.

By purchasing tickets on this website, you agree to the following statements about our ticketing policy. Halcyon Playhouse Inc is an Australian based entertainment organization with all transactions billed in Australia Dollars.

  1. All ticket sales to our theatrical productions are in Australia Dollars and are final. No refunds will be issued for events although tickets are transferable to another performance in the current show season. In the event of a patron’s cancellation, convenience charges and service fees are also non-refundable.

  2. Halcyon Playhouse  reserves the right to sell un-paid theatre tickets and/ or move selected seating placements those patrons had selected if tickets have not been paid for.

  3. Halcyon Playhouse  executive management reserves the right to eject, or cause to be ejected, from the premises any objectionable person or persons. Halcyon Playhouse  executive management reserve the right to determine when a person or persons’ behavior is objectionable or disruptive to other patrons, and, if necessary, have the objectionable individual(s) removed from the venue.

  4. Tickets to a performance are not guaranteed if payment has not been received.

  5. Depending on availability, group’s bookings are not guaranteed theatre tickets next to each other; although Halcyon Playhouse  will try it’s best to put the group as close to each other as they can.

  6. Tickets are only transferable to another performance with at least 24 hours’ notice given to our box office on 0422 394 749.

  7. In the event of Halcyon Playhouse  cancelling a show, tickets are re-fundable and/ or transferable but no refunds will be given for convenience charges and service fees.

  8. All tickets purchased from us will be sent to your supplied email address. If you do not receive your tickets within 5 working days of purchase please contact us immediately via

  9. You are responsible for checking your tickets and confirming all information is correct.

  10. You are responsible for checking the age minimum for the event. No refunds will be processed for patrons who are denied entry due to not having valid identification for admittance to a 15+ performance.

  11. If tickets are booked under the Early Bird, Special or Discounted rates but not paid for, Halcyon Playhouse  holds the right to charge the full rate for the tickets after the final day of Early Bird, Special or Discounted ticket days.

  12. Late seating will occur during the first opportunity (break in performance). Until that time, patrons will be held outside the auditorium. This policy is to minimize distraction of the on-stage artist(s) as well as Halcyon Playhouse  patrons who were seated prior to the performance start. The appropriate “break” will be determined in consultation between Halcyon Playhouse staff and the Artist(s). How and where late arrivals are seated will be decided by Halcyon Playhouse  staff. Some shows might be subject to a full lock out for the entirety of the performance, should this occur prior notice will be given so that patrons can arrive on time.

  13. The house will open no less than half an hour prior to the stated curtain time following consultation between Halcyon Playhouse Inc staff and Production Personal at each performance. The capacity of the house will not be exceeded. Halcyon Playhouse Inc staff have the right to refuse entry to any patron once the theatre’s capacity has been reached.

  14. Our venues are a smoke-free environment. Smoking is not permitted anywhere inside the property or 10 meters of any entrance. Any patron that refuses to adhere to this requirement shall be deemed “objectionable” and is subject to removal.

  15. Halcyon Playhouse management and staff reserve the right to determine if Paramedics/Emergency Medical Personnel need to be called for a specific incident.

  16. Should a medical emergency take place inside the house during a performance, it will be the purview of Halcyon Playhouse Inc  management and staff to decide whether the performance should be stopped while the medical emergency is resolved. The Front of House Supervisor will contact the stage manager to stop the show.

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